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Information Loss & Data Incident Investigation — Pakistan & International
Nobody broke in. The file simply left.
Since the 1990s
30
years investigating
250+
investigations closed, incl. HiPOs
15
countries served
20+
countries of lead seminars
100+
nationalities trained
01
Most information loss is not a hack.
A price list emailed to the wrong customer. A shared folder open to anyone with the link. Tender documents copied by a manager on his way out. Five years of accounts on a server whose backup quietly stopped. We investigate how information left, was lost or was corrupted, and we work alongside your IT team or specialist providers on the technical side.
02
Trace the record. Find where it slipped.
How it gets lost here
Sent to the wrong address, or shared with a link that anyone can open, and never revoked.
What we look at
Sharing settings, email logs and who approves external sharing.
03
$4.88m
The global average cost of a data breach in 2024.
Source: IBM, Cost of a Data Breach Report 2024.
Most of that cost is not technical. It is lost customers, disrupted operations, legal work and the time it takes to find out what happened. The faster an organisation can say clearly what was lost and why, the smaller the damage.
Pakistani companies that serve customers in Europe and the Gulf are increasingly asked to show how they protect data. A clear, independent account of an incident, and a credible plan, keeps those relationships intact.
04
You commission one investigation. You get a review of the whole system.
One leaked file. Every record better protected.
- → 23 former staff still had active access to shared drives.
- → 40% of sensitive folders were shared "anyone with the link".
- → No restore from backup had been tested in over a year.
- → Old laptops were sold on without being wiped.
- → No one owned the decision on what counts as confidential.
A typical example, based on what we see across many information loss investigations. Not a single client’s case.
Information lost or leaked this week? A first call costs nothing, and tells you which logs to preserve before they roll over.
The P3i approach
How we investigate an information loss. Fact-finding, not fault-finding.
Every P3i investigation is led by a senior investigator and supported by internationally qualified process specialists. You will not receive a list of people to blame, or a long list of generic actions. You will receive the facts, the proven causes, and a short plan that closes the gaps, in this case and across your system.
Independent
No products, repairs or contracts to sell you afterwards.
Senior-led
Thirty years of investigation, from the first call to the final briefing.
Beyond the event
Process specialists find the other cracks before they fail.
Ready to present
Written for boards, buyers, insurers and regulators.
How P3i does it for you
- 01
Contain and preserve logs
We advise on containment and on preserving logs before they roll over.
- 02
Trace the record
Created, stored, shared, backed up, accessed and disposed.
- 03
Find how it left
Misdirected email, open links, lost devices or departing staff.
- 04
Work with your IT team
Technical analysis stays with them; we investigate handling and controls.
- 05
Protect every record
Access, sharing, backup and disposal fixed across the organisation.
What you receive
Call us when
Free 30-minute case assessment.
Tell us what happened. In confidence, we will tell you what the investigation should cover, how long it will take and what to preserve today.
How we work with you
What happens after you call.
After an information loss, the first call covers containment, which logs to preserve, and how to coordinate with your IT team. From there, this is the usual pattern.
First hour
A call with a lead investigator. You leave it knowing what to preserve today and who to call next.
Day one
An investigator on site, anywhere in Pakistan. Scope and fixed fee agreed in writing.
Week one
A private briefing on early findings, so urgent risks are dealt with before the report is finished.
Weeks three to four
The final report, the wider system review and a remedial work plan, presented to your team.
After
We come back to check the actions were completed and actually worked.
Typical timings for a single-site event. Complex, multi-party matters take longer, and we tell you so on the first call.
What you receive
A full investigation report. This is only its first page.
The summary is what leadership reads first. Behind it sits the complete file: every witness heard, every document and record examined, and every finding tied to numbered evidence, so a board, an insurer, a buyer or a regulator can test it.
1 · Established sequence
2 · Causes
3 · Wider system findings
4 · Remedial work plan
Illustrative summary page. Report length and structure depend on the scope of each case.
Inside the full report
- 01Executive summary SHOWNThe findings and actions leadership needs, on one page. This is the page shown here.
- 02Terms of reference & scopeThe questions asked, the boundaries of the investigation and who commissioned it.
- 03MethodHow evidence was gathered, and which analysis methods were chosen for this case, and why.
- 04Verified chronologyThe sequence of events, reconstructed from records, data and accounts, minute by minute where it matters.
- 05Site & technical examinationScene, equipment, failed parts, measurements and photographs, with specialists where needed.
- 06Witness evidenceInterview schedule, accounts in summary, and where the witnesses agree and where they conflict.
- 07Documents & recordsPermits, procedures, maintenance, training, rosters, CCTV, tracker and control-system data reviewed.
- 08Causal analysisImmediate, underlying and system causes, each one tied to numbered evidence.
- 09System reviewWhere the same weaknesses exist elsewhere in the operation.
- 10Findings & conclusionsWhat is proven, what is probable, and what remains open, stated plainly.
- 11Recommendations & work planTargeted actions, each with an owner, a date and a test of whether it worked.
- 12AppendicesEvidence register, photograph log, interview records, drawings and data extracts.
Every action has an owner, a date and a test of whether it worked. The evidence stays indexed, so any reader can check how each conclusion was reached.
From our files
See all 16 cases → Client names, people, locations and dates removed.
06
What leaders and IT heads ask us first.
Is this a cyber-security service?
No. Technical analysis stays with your IT team or specialist providers, and we work alongside them. We investigate how information was handled, which controls failed and what must change.
Most of our losses are not hacks. Is this still for us?
Yes. Most losses come from ordinary work: a misdirected email, an open link, a lost laptop, a backup that never ran, or records taken by someone leaving.
What should we do in the first 24 hours?
Contain the loss if you can, preserve system and email logs before they roll over, list who had access, and do not delete or change anything connected to the event.
Will you only look at this incident?
No. Our process specialists review how information is created, stored, shared, backed up and disposed of, and give targeted actions for the gaps that would cause the next loss.