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P3i — Pakistan Institute of Incident Investigation
Decorated goods truck on a mountain highway in Pakistan

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Transport, Logistics & Warehousing Incident Investigation

The truck left on time. It never arrived.

Road haulage, distribution fleets, warehousing, cold chain, courier and third-party logistics, where road incidents, cargo losses, warehouse injuries and delivery failures follow the same weak points. We work across Karachi, Lahore, Faisalabad, Peshawar, Quetta, and in the Gulf.

1.19 million road deaths a year (WHO)17 hours awake ≈ 0.05% blood alcoholLead investigator within 48 hoursFact-finding, not fault-findingFindings written for boards, insurers and regulatorsHiPO investigation within 48 hoursFleet collision investigationChain-of-custody reviewFleet claims pattern review1.19 million road deaths a year (WHO)17 hours awake ≈ 0.05% blood alcoholLead investigator within 48 hoursFact-finding, not fault-findingFindings written for boards, insurers and regulatorsHiPO investigation within 48 hoursFleet collision investigationChain-of-custody reviewFleet claims pattern review

By the numbers

What every fleet manager should know.

0.19m

road deaths worldwide each year.

World Health Organization, 2023

0hrs

awake, and performance is comparable to a blood alcohol level of 0.05%.

Williamson & Feyer, 2000

0hrs

for a P3i lead investigator to be engaged after a serious collision.

P3i service commitment

Where it goes wrong

Six losses on the move. Traced along the route.

Illustrative, drawn from typical findings. Swipe on mobile, or use the arrows.

One long-haul run

One long-haul run. See when the road gets riskier.

The same driver, the same truck. The risk changes with the hour.

LoadingDelivery

HOUR 14 · HIGH RISK

Night on the motorway

The body-clock low arrives in the dark.

RISK

Illustrative, drawn from the kinds of events we investigate.

In Pakistan

Pakistan's goods traffic moves overwhelmingly by road, on long routes with night driving, mixed traffic and demanding schedules.

Globally

Globally, fleet safety programmes built on investigation of real incidents have reduced collisions far more than driver training alone.

Warehouse with forklifts and racking
Fleet depot with trucks
Driver cab with tracker screen
Loading dock at a warehouse
Refrigerated truck at a cold store
Parcels on a sorting conveyor

Photographs illustrate typical settings; they are not from P3i cases.

Who calls us

Fleet manager

Why the collision happened

Operations head

Fewer losses in transit

Warehouse manager

A safe, efficient floor

Insurer

Fleet claims patterns explained

How we help

Four ways we help the fleet. From depot to delivery.

01HiPO investigation within 48 hoursA lead investigator engaged within 48 hours of a high-potential event.Ask about this →02Fleet collision investigationRoad, vehicle, driver and schedule reconstructed.Ask about this →03Chain-of-custody reviewWhere cargo losses happen, handover by handover.Ask about this →04Fleet claims pattern reviewFor fleets and their insurers.Ask about this →

Something happened on your site this week? A first call costs nothing, and we will tell you what to preserve today.

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The P3i approach

How we investigate transport & logistics incidents. Fact-finding, not fault-finding.

Every P3i investigation is led by a senior investigator and supported by internationally qualified process specialists. You will not receive a list of people to blame, or a long list of generic actions. You will receive the facts, the proven causes, and a short plan that closes the gaps, in this case and across your system.

Independent

No products, repairs or contracts to sell you afterwards.

Senior-led

Thirty years of investigation, from the first call to the final briefing.

Beyond the event

Process specialists find the other cracks before they fail.

Ready to present

Written for boards, buyers, insurers and regulators.

How P3i does it for you

  1. 01

    One confidential call

    We tell you which tracker, CCTV and trip data to lock today.

  2. 02

    Secure before it is cleaned up

    Tracker, dashcam, trip sheets and warehouse CCTV secured.

  3. 03

    Facts, not versions

    Private interviews where nobody is pushed to name a culprit. The evidence decides.

  4. 04

    Find what the system allowed

    Schedules, routes, carriers and handovers behind the loss.

  5. 05

    A plan leadership can approve

    Short, costed, owned actions, and a check that they worked.

What you receive

Collision or loss reconstructionDriver and vehicle findingsChain-of-custody reviewFleet-wide action planInsurer-ready reportClaims pattern review

Call us when

A serious road collisionA missing consignmentA forklift injury in the warehousePremiums keep rising

Free 30-minute case assessment.

Tell us what happened. In confidence, we will tell you what the investigation should cover, how long it will take and what to preserve today.

How we work with you

What happens after you call.

For transport, logistics & warehousing, the first call covers what happened, what must be preserved, and who needs to be involved. From there, this is the usual pattern.

  1. First hour

    A call with a lead investigator. You leave it knowing what to preserve today and who to call next.

  2. Day one

    An investigator on site, anywhere in Pakistan. Scope and fixed fee agreed in writing.

  3. Week one

    A private briefing on early findings, so urgent risks are dealt with before the report is finished.

  4. Weeks three to four

    The final report, the wider system review and a remedial work plan, presented to your team.

  5. After

    We come back to check the actions were completed and actually worked.

Typical timings for a single-site event. Complex, multi-party matters take longer, and we tell you so on the first call.

What you receive

A full investigation report. This is only its first page.

The summary is what leadership reads first. Behind it sits the complete file: every witness heard, every document and record examined, and every finding tied to numbered evidence, so a board, an insurer, a buyer or a regulator can test it.

P3i Investigation Report · Summary Page 1 · Executive summary

1 · Established sequence

2 · Causes

Immediate
Underlying
Systemic

3 · Wider system findings

4 · Remedial work plan

ActionOwnerDateTest of effectiveness Fit personal locks for every operatorPlant Mgr30 daysSpot audit, 10 isolations

Illustrative summary page. Report length and structure depend on the scope of each case.

Inside the full report

  1. 01Executive summary SHOWNThe findings and actions leadership needs, on one page. This is the page shown here.
  2. 02Terms of reference & scopeThe questions asked, the boundaries of the investigation and who commissioned it.
  3. 03MethodHow evidence was gathered, and which analysis methods were chosen for this case, and why.
  4. 04Verified chronologyThe sequence of events, reconstructed from records, data and accounts, minute by minute where it matters.
  5. 05Site & technical examinationScene, equipment, failed parts, measurements and photographs, with specialists where needed.
  6. 06Witness evidenceInterview schedule, accounts in summary, and where the witnesses agree and where they conflict.
  7. 07Documents & recordsPermits, procedures, maintenance, training, rosters, CCTV, tracker and control-system data reviewed.
  8. 08Causal analysisImmediate, underlying and system causes, each one tied to numbered evidence.
  9. 09System reviewWhere the same weaknesses exist elsewhere in the operation.
  10. 10Findings & conclusionsWhat is proven, what is probable, and what remains open, stated plainly.
  11. 11Recommendations & work planTargeted actions, each with an owner, a date and a test of whether it worked.
  12. 12AppendicesEvidence register, photograph log, interview records, drawings and data extracts.

Every action has an owner, a date and a test of whether it worked. The evidence stays indexed, so any reader can check how each conclusion was reached.

Questions

What fleet managers ask us first.

Can you reconstruct a collision from tracker data?

Yes, together with the scene, the vehicle and records.

Do you cover warehouses as well as fleets?

Yes.

Is this a police investigation?

No. Official processes stay with the authorities; we carry out corporate fact-finding alongside them.

The truck left on time. Find out why it never arrived.

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